Support and consulting

We're always by your side to give you all the support you need

Instant Developer was created with the goal of offering companies and individuals a line of development platforms that allow them to work more simply, quickly, efficiently, and stimulatingly.

Customers are the focus of our company mission, and that's why we decided to invest in our support system. As developers, we know that things don't always run smoothly.

Do you have a question about the software architecture? A particularly complex technical problem? An implementation you don't know how to tackle?

When the answers to your questions are not in the documentation and your request is too specific for our forum, contact us directly!

2,500

tickets managed each year by our experts

30

average minutes to solve a problem

82%

developers satisfied with the support service

90%

developers satisfied with the consulting service

Choose from a broad range of services depending on your needs

Support:

with our technical support service, you can set an appointment with our technicians for an online working session. We'll help you solve technical problems, guiding you to use our platforms to the fullest, to ensure that you're always working as efficiently as possible.

Consulting:

do you need some advice from one of our technicians? Would you like to meet with Instant Developer experts regarding a project of yours? Interface with our professionals to solve problems regarding software system architecture and particularly complex technical questions!

Customization and integration:

do you need to customize the Instant Developer framework or integrate third-party services and libraries? Ask our support, and find solutions for all your needs.

Bug reports:

no one is perfect, not even us at Instant Developer, but we're convinced that being aware of this is the only way to consistently keep sight of the primary goal, which is continuing to improve. Do you think you have identified a problem in Instant Developer or its framework? Report it to us, and get free instructions on how to resolve it.

Feedback:

our satisfaction numbers are already incredibly high, but we aim for 100% customer satisfaction. That's why we've made it so you can rate and comment on every interaction with our support service: your opinion counts.

Let's start together:

get started on your project with all the support you need! Take advantage of the option to have a consultant at your disposal, ready to guide you in your first steps and help you achieve concrete results in terms of speed and productivity from the very start: because guaranteeing you support, efficiency, and speed is our goal.

Our solutions

Instant Developer Foundation

Choose Instant Developer Foundation if you work largely with Java and .NET programming and server technologies, or if your customers ask you for on-premise applications

Learn about the product
Instant Developer Cloud

Choose Instant Developer Cloud if you are thinking of developing applications using the frameworks and languages for Cloud and Mobile that have spread more recently

Learn about the product